Terms and Conditions jlibet – Platform Usage Rules

1. Eligibility and Account Registration

1.1 Minimum Age Requirement

You must be at least 18 years old or reach the age of majority according to the laws of the jurisdiction where you reside, whichever is higher, to register and use jlibet services. This platform is only available to users who have reached the legal age to participate in online gaming activities. We reserve the right to request age verification at any time, and accounts that cannot verify age eligibility will be suspended or closed immediately without prior notice.

1.2 Accurate Registration Information

During the registration process, you must provide accurate, current and complete personal information including full name, email address, phone number, date of birth and other information requested by our system. You are responsible for maintaining the accuracy of this information and updating any changes through your account settings. Providing false or inaccurate information constitutes a violation of these terms and may result in account closure and loss of all funds.

1.3 One Account Per User

Each user is only allowed to have one active account on the jlibet platform. Creating or operating more than one account, whether to avoid limits, abuse bonuses, or for other purposes, is strictly prohibited and will result in all related accounts being suspended or permanently closed. Any winnings or balances associated with duplicate accounts will be forfeited without any refund.

1.4 Password Security

You are fully responsible for maintaining the confidentiality of your account password and all activities that occur under your account. We recommend using a strong and unique password, as well as enabling two-factor authentication when available. If you suspect that your account has been accessed without authorization, you must immediately notify our support team via support page. We will not be held responsible for any loss or damage caused by your failure to protect your login information.

2. Financial Transactions — Deposits and Withdrawals

2.1 Deposits

Members may deposit into their jlibet account using supported payment methods including bank transfer, DuitNow, FPX, e-wallets and approved debit or credit cards. Minimum deposit is MYR 10, while maximum limits depend on payment method and your membership tier. All deposits will be credited to your account within minutes after payment confirmation is received, except in exceptional circumstances such as third-party technical issues.

You agree that all deposits made are for gaming purposes only and you will not use the jlibet platform as a financial institution or money transfer mechanism. We reserve the right to reject, return or withhold any deposit that we believe involves fraudulent activity, money laundering or any other illegal activity.

2.2 Withdrawals

Withdrawals from your jlibet account will be processed within 5 to 15 minutes for requests that meet all requirements. The minimum withdrawal amount is MYR 50, while the maximum daily limit depends on your membership level and completed identity verification. For additional security, your first withdrawal may require identity verification through the KYC (Know Your Customer) process, which involves submitting official identification documents such as MyKad identity card, passport, or driving license.

All withdrawals must be made to a bank account or e-wallet registered in the same name as your jlibet account. We will not process withdrawals to third-party accounts to protect you from fraud and to comply with anti-money laundering regulations. If there is an active bonus or unmet wagering requirements, you will not be able to make a withdrawal until those conditions are met.

2.3 Fees and Charges

Jlibet does not charge any fees for deposits or withdrawals made through our standard payment methods. However, third-party payment providers or your bank may charge fees or charges for certain transactions, and these are beyond our control. You are responsible for researching and understanding any charges imposed by third parties before making a transaction.

3. Bonuses, Promotions and Wagering Conditions

3.1 Bonus Eligibility

Bonuses and promotions offered by jlibet are subject to specific terms and conditions stated for each offer. These bonuses include but are not limited to first deposit bonus, reload bonus, cashback, free spins and loyalty rewards. Not all members are eligible for all bonuses — eligibility may depend on geographic location, account history, membership level or other factors determined by us.

Each bonus has wagering (turnover) requirements that must be met before winnings earned using that bonus can be withdrawn. Wagering requirements are typically stated as a multiple of the bonus, for example 10x, 20x or 30x the bonus amount. For example, if you receive a MYR 100 bonus with a 20x wagering requirement, you must place bets totaling MYR 2,000 before winnings can be withdrawn.

3.2 Bonus Abuse

Bonus abuse or exploitation including but not limited to creating multiple accounts to claim the same bonus repeatedly, betting on opposite outcomes (hedging), using low-risk betting strategies solely to meet wagering requirements, or any other behavior designed to manipulate the bonus system is strictly prohibited. Members found abusing bonuses will forfeit the bonus, bonus-related winnings and their account balance, and their account may be permanently closed.

3.3 Bonus Time Limits

Most bonuses have a limited validity period, typically between 7 to 30 days from the date the bonus is credited. Wagering requirements must be met within this timeframe, or the bonus and any related winnings will be automatically forfeited. Please refer to the VIP and promotions for detailed information on each offer.

4. Game Rules and Conduct

4.1 Fair Play

All games on the jlibet platform are operated by certified Random Number Generator (RNG) systems or by live dealers in live casino settings. Game outcomes are random and fair, and cannot be manipulated by us or by any player. We are committed to providing a transparent gaming experience and every game round is recorded for audit purposes and dispute resolution.

4.2 Prohibited Conduct

The following activities are strictly prohibited and will result in permanent account suspension or closure:

• Using automation software, bots, scripts or third-party tools to manipulate games or platform systems
• Colluding with other players to cheat or gain unfair advantage
• Exploiting bugs, vulnerabilities or software errors for personal gain
• Engaging in money laundering activities or financial fraud
• Using credit cards or payment methods without authorization from the rightful owner
• Performing chargebacks or unauthorized payment cancellations after losing funds
• Using VPN or IP masking tools to bypass geographic or identity restrictions
• Threatening, harassing or abusing other members or our support staff

4.3 Betting Limits

Minimum and maximum betting limits are set for each game type and may vary depending on the game provider, game type and your membership tier. When a bonus is active, specific maximum bet limits may be imposed to prevent abuse. Exceeding the maximum bet limit while using bonus funds may result in cancellation of the bonus and related winnings.

5. Intellectual Property Rights

All content found on the jlibet platform including but not limited to logos, trademarks, graphic designs, text, images, videos, software, source code and databases are the exclusive property of jlibet or our licensors and are protected by international copyright, trademark and intellectual property laws.

You are not permitted to copy, modify, distribute, sell, lease or use any content on this platform for commercial purposes without our explicit written permission. Unauthorized use may result in legal action.

6. Limitation of Liability

Jlibet services are provided "as is" and "as available" without any warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement. We do not guarantee that the platform will operate without interruption, be free from errors or free from viruses or other harmful components.

Jlibet will not be liable for any direct, indirect, incidental, consequential or exemplary losses arising from:

• Use of or inability to use our services
• Service interruptions, delays or technical failures
• Loss of data, winnings or profits
• Errors or inaccuracies in content
• Third-party conduct or content
• Damage caused by viruses, cyber attacks or other security incidents

In any event, our maximum total liability to you will not exceed the total deposits you made in the 30 days prior to the incident giving rise to the claim.

7. Account Suspension and Termination

We reserve the right to suspend, restrict or close your account at any time, with or without notice, at our sole discretion, including but not limited to the following circumstances:

• Violation of any terms and conditions stated in this agreement
• Suspicious activity, fraud or money laundering
• Abuse of bonuses, promotions or platform systems
• Providing false or inaccurate information during registration or verification
• Rude, abusive or threatening behavior toward staff or other members
• Your own request for account closure

If your account is closed due to violation of these terms, we reserve the right to withhold or forfeit your account balance. If your account is closed without violation, any legitimate balance will be returned to you after deduction of any applicable fees or charges.

8. Responsible Gaming

Jlibet is committed to responsible gaming and provides various tools to help you control your gaming activity. These include daily, weekly and monthly deposit limits, gaming session time limits, and temporary or permanent self-exclusion options. You can access these tools through your account settings or by contacting our support team.

If you or someone you know is experiencing problems with gaming, please refer to the Responsible Gaming for support resources and guidance. We encourage all members to play wisely, set realistic limits and not let gaming interfere with your personal, financial or work life.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data according to the highest international standards. All information you provide to us is collected, processed and stored securely in accordance with our Privacy Policy, which is an inseparable part of this agreement. For detailed information on how we collect, use and protect your data, please read our Privacy Policy complete.

10. Changes to Terms and Conditions

Jlibet reserves the right to modify, add or update these Terms and Conditions at any time without prior notice. Any changes will take effect immediately after being posted on this website. You are responsible for reviewing this page periodically to ensure you are aware of any changes. Continued use of our platform after any changes is deemed as your acceptance of the amended terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which jlibet is licensed to operate. Any disputes arising from or related to this agreement will be resolved through good faith negotiation between both parties. If a resolution cannot be reached within 30 days, the dispute may be referred to binding arbitration or the appropriate court.

12. Contact Us

If you have any questions, concerns or need clarification regarding these Terms and Conditions, please contact our customer support team via:

• 24/7 Live Chat on our website
• WhatsApp or Telegram (numbers available on the support page)
• Email: [email protected]
• Page FAQ for frequently asked questions

Our support team is ready to assist you at any time to ensure your gaming experience at jlibet is safe, smooth and enjoyable.